CONTACT US
Click here to contact our Customer Service team
Our Customer Service opening hours are:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Our Customer Service opening hours are:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Get It In Time For Christmas
Place your order before the cut off dates below to receive your order in time for Christmas.
| Delivery Service: | Order By: | Price: |
| Next Working Day UK & NI Yodel | Monday 22nd December by 3pm | £5.99 |
| Standard Delivery UK & NI YODEL | Friday 19th December by 3pm | £4.99 OR FREE* on full price orders over £80 |
| Click & Collect to Store | Thursday 18th December by 3pm | FREE |
| Yodel Store Delivery | Friday 19th December by 3pm | £4.99 |
| International Standard & International Express DPD | Wednesday 10th December by 3pm | Delivery costs depend on country |
| Republic of Ireland | Tuesday 16th December by 6pm | £6.00 |
For further details on delivery options click here.
Store opening times
For our store finder with click & collect opening hours please, click here.
HAVING A CHANGE OF HEART?
ONLINEAny items purchased on our website between 6th of November 2025 and 8th of December 2025 will have up to and including the 6th of January 2026 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. Any items purchased after the 8th of December, will fall within our standard online returns policy.
STORES
Any items purchased in our stores between 6th of November 2025 and 8th of December 2025 will have up to and including the 6th of January 2026 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. We will be happy to offer a refund, exchange or gift card on full price items. Should the item purchased be a sale item, we are happy to offer an exchange or gift card. Any items purchased after the 8th of December, will fall within our standard store returns policy.