CONTACT US
Click here to contact our Customer Service team
Our Customer Service opening hours are:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Our Customer Service opening hours are:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Get It In Time For Christmas
Place your order before the cut off dates below to receive your order in time for Christmas.
| Delivery Service: | Order By: | Price: |
| Next Working Day UK Excluding NI Yodel | Thursday 21st December by 10:30am | £5.99 |
| Standard Delivery UK & NI YODEL | Monday 18th December by 11:30pm | £4.99 |
| Click & Collect to Store | Monday 18th December by 5:30pm | FREE |
| Yodel Store Delivery | Monday 18th December by 11:30pm | £4.99 |
| International Standard & International Express DPD | Monday 11th December by 4pm | Delivery costs depend on country |
| ROI | Monday 18th December by 11:30pm | £6.00 |
For further details on delivery options click here.
Store opening times
For our store finder with click & collect opening hours please, click here.
HAVING A CHANGE OF HEART?
ONLINEAny items purchased on our website between 1st of November 2023 and 11th of December 2023 will have up to and including the 8th of January 2024 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. Any items purchased after the 11th of December, will fall within our standard online returns policy.
STORES
Any items purchased in our stores between 1st of November 2023 and 11th of December 2023 will have up to and including the 8th of January 2024 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. We will be happy to offer a refund, exchange or gift card on full price items. Should the item purchased be a sale item, we are happy to offer an exchange or gift card. Any items purchased after the 11th of December, will fall within our standard store returns policy.
Get It In Time For Christmas
Place your order before the cut off dates below to receive your order in time for Christmas.
| Delivery Service: | Order By: | Price: |
| Next Working Day UK & NI Yodel | Thursday21st December by 4pm | £5.99 |
| Standard Delivery UK & NI YODEL | Monday 18th December by 11:30pm | £4.99 OR FREE* on full price orders over £80 |
| Click & Collect to Store | Monday 18th December by 5:30pm | FREE |
| Yodel Store Delivery | Monday 18th December by 11:30pm | £4.99 |
| International Standard & International Express DPD | Monday 11th December by 4pm | Delivery costs depend on country |
| ROI | Friday 18th December by 11:30pm | £6.00 |
For further details on delivery options click here.
Store opening times
For our store finder with click & collect opening hours please, click here.
HAVING A CHANGE OF HEART?
ONLINEAny items purchased on our website between 1st of November 2023 and 11th of December 2023 will have up to and including the 8th of January 2024 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. Any items purchased after the 11th of December, will fall within our standard online returns policy.
STORES
Any items purchased in our stores between 1st of November 2023 and 11th of December 2023 will have up to and including the 8th of January 2024 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. We will be happy to offer a refund, exchange or gift card on full price items. Should the item purchased be a sale item, we are happy to offer an exchange or gift card. Any items purchased after the 11th of December, will fall within our standard store returns policy.