CONTACT US
UK - 0330 100 1906
Rep.Ireland - 1800 827750
Intern. - 004415 63557381
email: help@office.co.uk
twitter: @OfficeShoesHelp
Our Customer Service team are available to talk to you at the below times:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Christmas Eve: 7am – 4pm
Christmas Day: Closed
Boxing Day: Closed
New Years Eve: 7am to 4pm
New Years Day: Closed
2nd January: Closed
Rep.Ireland - 1800 827750
Intern. - 004415 63557381
email: help@office.co.uk
twitter: @OfficeShoesHelp
Our Customer Service team are available to talk to you at the below times:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Christmas Eve: 7am – 4pm
Christmas Day: Closed
Boxing Day: Closed
New Years Eve: 7am to 4pm
New Years Day: Closed
2nd January: Closed
Get It In Time For Christmas
Place your order before the cut off dates below to receive your order in time for Christmas.
Delivery Service: | Order By: | Price: |
Next Working Day UK & NI Yodel | Tuesday 22nd December by 8:30pm | £5.00 |
Same Day Delivery | Wednesday 23rd December by 1pm | £7.95 |
Standard Delivery UK & NI YODEL | Thursday 17th December by 8:30pm | £3.50 |
Click & Collect to Store | Friday 18th December by 5:30pm | FREE |
CollectPlus Delivery | Thursday 17th December by 8:30pm | £3.50 OR FREE* on full price items |
International Standard & International Express DPD | Friday11th December by 4pm | Delivery costs depend on country |
International Standard & International Express to Germany | Thursday17th December by 2pm | €5 |
For further details on delivery options click here.
Store opening times
For our store finder with click & collect opening hours please, click here.
HAVING A CHANGE OF HEART?
ONLINEAny items purchased on our website between 17th November 2020 and 23rd December 2020 will have up to and including 23rd January 2021 to be returned to us in their original, unworn condition. Items must be accompanied by valid proof of purchase. Any items purchased from the 24th of December onwards, will fall within our standard returns policy.
STORES
We will be accepting returns up to and including 17th January 2021 on full price items purchased between 16th November 2020 and 17th December 2020. We will be happy to offer a refund, exchange or gift card on full price items returned to us in original condition and accompanied by proof of purchase. Should the item purchased be a sale item, we are happy to offer an exchange or Gift Card. During the Christmas period we will not be accepting returns or exchanges on 26th or 27th December 2020. Any items purchased from the 18th of December onwards, will fall within our standard returns policy.
GERMAN STORES
We will be accepting returns up to and including 17th January 2021 on full price items purchased between 16th November 2020 and 17th December 2020. We will be happy to offer a refund, exchange or gift card on items returned to us in original condition and accompanied by proof of purchase. During the Christmas period we will not be accepting returns or exchanges 27th December 2020. Any items purchased from the 18th of December onwards, will fall within our standard returns policy.
Get It In Time For Christmas
Place your order before the cut off dates below to receive your order in time for Christmas.
Delivery Service: | Order By: | Price: |
Next Working Day UK & NI Yodel | Tuesday 22nd December by 8:30pm | £5.00 |
Same Day Delivery | Wednesday 23rd December by 1pm | £7.95 |
Standard Delivery UK & NI YODEL | Thursday 17th December by 8:30pm | £3.50 |
Click & Collect to Store | Friday 18th December by 5:30pm | FREE |
CollectPlus Delivery | Thursday 17th December by 8:30pm | £3.50 OR FREE* on full price items |
International Standard & International Express DPD | Friday11th December by 4pm | Delivery costs depend on country |
International Standard & International Express to Germany | Thursday17th December by 2pm | €5 |
For further details on delivery options click here.
Store opening times
For our store finder with click & collect opening hours please, click here.
HAVING A CHANGE OF HEART?
ONLINEAny items purchased on our website between 17th November 2020 and 23rd December 2020 will have up to and including 23rd January 2021 to be returned to us in their original, unworn condition. Items must be accompanied by valid proof of purchase. Any items purchased from the 24th of December onwards, will fall within our standard returns policy.
STORES
We will be accepting returns up to and including 17th January 2021 on full price items purchased between 16th November 2020 and 17th December 2020. We will be happy to offer a refund, exchange or gift card on full price items returned to us in original condition and accompanied by proof of purchase. Should the item purchased be a sale item, we are happy to offer an exchange or Gift Card. During the Christmas period we will not be accepting returns or exchanges on 26th or 27th December 2020. Any items purchased from the 18th of December onwards, will fall within our standard returns policy.
GERMAN STORES
We will be accepting returns up to and including 17th January 2021 on full price items purchased between 16th November 2020 and 17th December 2020. We will be happy to offer a refund, exchange or gift card on items returned to us in original condition and accompanied by proof of purchase. During the Christmas period we will not be accepting returns or exchanges 27th December 2020. Any items purchased from the 18th of December onwards, will fall within our standard returns policy.