CONTACT US
Click here to contact our Customer Service team
Our Customer Service opening hours are:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Our Customer Service opening hours are:
Monday to Friday – 8am - 6:30pm & Saturday – 8:30am - 4:30pm (Live Chat, Social and Email)
Get It In Time For Christmas
Place your order before the cut off dates below to receive your order in time for Christmas.
| Delivery Service: | Order By: | Price: |
| Express UK Excluding NI Yodel | Saturday 21st December by 11.59pm | £5.99 |
| Standard Delivery UK & NI YODEL | Thursday 19th December by 11.59pm | £4.99 |
| Click & Collect to Store | Thursday 19th December by 4pm | FREE |
| Yodel Store Delivery | Thursday 19th December by 3pm | £4.99 |
| International Standard & International Express DPD | Monday 9th December by 6pm | Delivery costs depend on country |
| Republic of Ireland | Monday 16th December by 6pm | £6.00 |
For further details on delivery options click here.
Store opening times
For our store finder with click & collect opening hours please, click here.
HAVING A CHANGE OF HEART?
ONLINEAny items purchased on our website between 11th of November 2024 and 8th of December 2024 will have up to and including the 6th of January 2025 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. Any items purchased after the 8th of December, will fall within our standard online returns policy.
STORES
Any items purchased in our stores between 11th of November 2024 and 8th of December 2024 will have up to and including the 6th of January 2025to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. We will be happy to offer a refund, exchange or gift card on full price items. Should the item purchased be a sale item, we are happy to offer an exchange or gift card. Any items purchased after the 8th of December, will fall within our standard store returns policy.
HAVING A CHANGE OF HEART?
ONLINEAny items purchased on our website between 11th of November 2024 and 8th of December 2024 will have up to and including the 6th of January 2025 to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. Any items purchased after the 8th of December, will fall within our standard online returns policy.
STORES
Any items purchased in our stores between 11th of November 2024 and 8th of December 2024 will have up to and including the 6th of January 2025to be returned to us. Items must be unworn and in their original condition and packaging. Items must be accompanied by valid proof of purchase. We will be happy to offer a refund, exchange or gift card on full price items. Should the item purchased be a sale item, we are happy to offer an exchange or gift card. Any items purchased after the 8th of December, will fall within our standard store returns policy.