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Privacy Policy


As a UK based website we endeavour to ensure that all personal information or "data" provided is handled in accordance with the 1998 UK Data Protection Act and use technology that protects your information (including credit card details) from unauthorised use or access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure.

We always try to protect your personal privacy and this Privacy Policy is here to help you understand what we may do with any information you share with us. This Privacy Policy only relates to our website and does not extend to any websites that are linked from our website.

You can access our website homepage and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We reserve the right to change this Privacy Policy from time to time and we advise you to read through them each time you use the site.

In this Privacy Policy, we, us and our, refer to Offspring part of OFFICE Limited, registered in England & Wales.

Our registered office is
Office Holdings LTD
Classic House,
Martha's Buildings,
180 Old Street,
London EC1V 9BP


In these terms and conditions, we, us and our, refer to Offspring part of OFFICE Limited, registered in England & Wales.

Our registered office is
Office Holdings LTD
Classic House,
Martha's Buildings,
180 Old Street,
London EC1V 9BP

Our company registration number is 1764341
Our VAT registration number is 340010335


If you want to buy goods from us, you will have to register (this process will create your own personal account on our site).


Registration involves you giving us the following personal information:

Your title, name and address where your payment card is registered (including option to save different delivery addresses)

Contact phone number and e-mail address

Once you have placed your order, you will then be able to check on your order status, manage your address book and speed up the ordering process. Registration also enables you to update your email preferences.


When you place an order with Offspring, we ask for your name, e-mail address, delivery address, contact and credit card details as well as expiry date. We keep a record of this information so that we can recognise you and fulfil any orders you place securely with Offspring. We retain details of your orders, copies of any e-mail correspondence you send us in order to maintain high standards of customer service.

We may also collect the following information:

demographic information such as preferences and interests

  • other information relevant to customer surveys and/or offers


    We are committed to protecting your personal information and we will endeavour only to use or disclose personal information collected from you for the efficient delivery of our services to you and to work towards improving those services.

    In order to process your order we will send you a confirmation email or we may need to contact you by telephone or email to verify details before we are able to process and dispatch your order or we may be unable to accept your order. Your card details will only be shared with any third parties as is necessary to process your transaction. We need to contact card issuers for validation checks and authorisation on all card payments. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. Offspring will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from the website you consent to such checks being made. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.

    We also use your information to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf.

    We may also use the information to improve our website and personalise your experience during your visit. If we are sold or merged with another company we may transfer, sell or assign information about your relationship with us to third parties, including information that identifies you and other information concerning your relationship with us.

    If you “opt in” to receive information from OFFSPRING by post and/or email and/or SMS and/or MMS and/or Mobile Push and/or telephone we may periodically contact you about new products, special offers, promotions or other information which we think you may find interesting using the contact details which you have provided.

    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or mail. We may use the information to customise the website according to your interests.


    Ticking the box to opt-in will mean that you are signed up to receive our emails and you don't have to tick the box again every time in order to remain signed up. However, if you do change your mind and decide you do not wish to receive the OFFSPRING weekly newsletter you can unsubscribe by clicking on the 'unsubscribe' link at the bottom of any emails you receive from us, or by emailing us at


    In common with other websites, we use "cookies". Cookies are small text files which are sent to your computer and enable our website to recognise you. They are not computer programmes and are incapable of reading any material on your hard disk or disseminate viruses. They only contain such information as you have provided to us on the website. You can set up your computer so that it rejects cookies, (you will find instructions on how to do this at but in doing so, in common with other online shopping facilities, you will be unable to use the shopping facility on this site.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and then the data is removed from the system.

    We use Post-Click Tracking tags to track customer activity following a marketing email linking to The cookies will allow us to send targeted and relevant marketing emails to those customers opted in. The data collected will only contain email address, transaction quantity and transaction amount.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    Our website uses cookies/advertising IDs for the purpose of advertising. This enables us to show our advertisements to visitors who are interested in our products on partner websites, apps and emails. Re-targeting technologies use your cookies or advertising IDs and display advertisements based on your past browsing behaviour. You can opt-out of interest based advertising by visiting the following websites:

    We may share data, such as technical identifiers derived from your registration information on our [website/app] or our CRM system with our trusted advertising partners. This allows them to link your devices and/or environments and provide you a seamless experience across the different devices and environments that you use. To read more about their linking capabilities, please refer to their privacy policy listed in the above-mentioned platforms or listed below.

    Criteo privacy policy:

    AffiliateWindow policy:

    Please note: We do not use cookies to store any of your personal or financial information on your computer.


    All information that you supply us with is stored on our secured servers. Any payment details will be encrypted using SSL technology to try to prevent unauthorised access.


    We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our servers, will be free from unauthorised access by third parties.


    We comply with all of the applicable data protection laws in the UK. We do not share any data collected via our website with any third party partners but we may send you emails on their behalf if you opt in to receive email from third parties.


    We may provide links to third party websites from time to time that we believe may be of interest to you. We do not control nor vet these websites. We advise you to read the Privacy Policy applicable to each third party site you visit and we will not accept any responsibility for or liability in respect of either the contents or your use of these third party sites.


    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by Offspring or companies of Offspring’s careful selection for direct marketing purposes
    • if you have previously agreed to Offspring using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing via our marketing emails or emailing us at
    • if you have previously agreed to Offspring sharing your personal information with companies of Offspring’s careful selection for direct marketing purposes, you may change your mind at any time by emailing us at

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Data Protection Offspring, Ecommerce Team, Classic House,
    Martha's Buildings, 180 Old Street, London EC1V 9BP

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


    If you have any questions, please feel free to contact us by email at: